FAQs

CAN I MACHINE WASH MY PICNIC MAT?
We would not recommend machine washing your Picnic Mat to maintain the integrity of the water resistance and the condition of the mat itself. To ensure a longer lifespan we suggest a spot clean with soapy water and hang out to dry.

WHAT MATERIAL ARE THE BAGS MADE OUT OF?
Our eco-friendly bags are made from 80% recycled polypropylene, making them a beautiful re-purposed product (excluding the ‘Paper’ range)! So, they don’t only look good but are good for the environment too!  

WHAT MATERIAL ARE THE PAPER RANGE  MADE OUT OF?
The washables range is manufactured using washable kraft paper, made from animal-free (vegan) raw materials. The raw material is natural fibre pulp which are renewable materials and can be recycled! The washables material is environmentally friendly, meaning it can be recycled after its use.

WHAT MATERIAL ARE THE PICNIC MATS  MADE OUT OF?
Our very popular Picnic Mats are made out of an Oxford cotton/polyester material on the front, a polyester backing and a comfortable foam lining.  The mat is water resistant and can be wiped clean using a damp cloth.  It is important to allow the mat to be fully dry before storing.

HOW DO I FOLD UP MY PICNIC MAT? 
The beauty of our adjustable strap is that you can fold or roll up your Picnic Mat any which way you like! But if you’re like us and like things just so… lay print side down and fold it in thirds, then fold in half – you’ll have a long narrow mat which you then fold in half end to end.  Fold each end into the middle (quarters) and then one final fold in half.  Phew!!!  I hope this is clear(ish!) and it might take a couple of goes. You can also check out our short video on how to fold or roll your picnic mat on our Instagram highlights under ‘How To’!

I CAN'T CHOOSE BETWEEN THE PAPER OR THE POLY DESIGN. HELP!
If functionality is your consideration between the two materials, rest assured that both are as strong as each other. You can take them from the supermarket, use them as an overnight bag, or to carry anything in between. So... we suggest you simply choose the design you love most!

CAN I COMPARTMENTALISE MY ITEMS IN THE TOILETRY STASH BAG?
Of course! It features 3 inner zip pockets, as well as 2 compartments. In fact, all items in our collection have carefully considered that functionality and style is as important on the inside, as it is on the outside!

JUST HOW DURABLE ARE THE PAPER BAGS?
It's not your traditional A4 printer paper! Our paper bags are strong, durable and water resistant. Feel free to take it along to the beach... but probably don't go as far as swimming with it!

WHAT EFFORTS DO KOLLAB MAKE TO ENSURE WE ARE REDUCING WASTE?
Here at Kollab we re-use and repurpose across our business by having recycled paper swing tags and belly wraps, products are manufactured from 80% recycled material! We use material off cuts to make new products, re-use packing boxes from our factory to stores and also encourage consumers to reuse our range of practical essentials, designed for everyday use! We’re always looking for ways to reduce our impact and are always looking to introduce new practices to limit our waste/footprint.

WHY DO YOUR PICNIC MATS HAVE A SEAM?
All of our picnic mats have the same seam, it is impossible to manufacture a mat of this size and type of fabric without one. We choose not to patten match as there would be excessive amount of fabric waste which we do not want to contribute to. 

CREASES ON MY BAG?
Due to the nature of the material being 80% poly woven recycled plastic, when our bags are turned inside out during manufacture creases are created and are common across all of our un-insulated bags.  As the bags are used and folded over time, the material softens and more creases will develop which become part of the character of the bag.

WHAT IF I CHANGE MY MIND?
We know that online shopping can be unpredictable when you don’t get to touch and feel the product. There is no issue with returning or exchanging your Kollab products to us! ! Please return the items in the unused condition as received, include your name and order number with the parcel and once received our team will assess and process a refund for you.  As for an exchange please return the product to us and we’ll be sure to send you a notification email when this is returned so that you can simply make a new order and we’ll get it shipped to you pronto! If this is simply a change of mind or a refund, we do not cover the postage for this. You can find more information on shipping and refunds here! 

If your question hasn't been answered here, please feel free to drop us a line!